Customer service managers

Job holders in this unit group plan, organise and co-ordinate resources necessary for receiving and dealing with the responses, complaints or further requirements of purchasers and users of a product or service, and manage customer service occupations.

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West Midlands salary

£33,840

Average annual salary

Employed in West Midlands

15,900

▲ 114.9% last 3 years

Courses in West Midlands

Course	College	Type
Certificate in the Principles of Customer Service	Walsall College
Customer Service - Level 2 - Online Course	Telford College
Customer Service Level 1 Introduction	HLNSC
Customer Service Practitioner	HLNSC
Customer Service Practitioner	HLNSC
Customer Service Principles Level 2 Certificate	HLNSC
Customer Service Specialist	HLNSC
Customer Service Specialist	HLNSC
Customer Service Specialist Advanced Apprenticeship Standard	NSCG	Apprenticeship
Level 1 Award in Skills for Working in Business Administration & Customer Service Industries	Walsall College
Level 1 Certificate in Principles of Customer Service	Sandwell College
Level 1 Certificate in Principles of Customer Service	Sandwell College
Level 2 Award in Customer Service for Health and Social Care Settings	Sandwell College
Level 2 Award in Customer Service for Health and Social Care Settings	Sandwell College
Level 2 Certificate in Principles of Customer Service (Online)	NSCG
Level 2 Customer Service	Walsall College
Level 2 Customer Service Intermediate Apprenticeship	Sandwell College	Apprenticeship
Level 2 Customer Service Intermediate Apprenticeship	Sandwell College	Apprenticeship
Preparation for Work - Business Administration and Customer Service Industries	City of Wolverhampton College
Preparation for Work - Retail and Customer Service	City of Wolverhampton College
Level 1 NCFE Certificate in Travel & Tourism	Sandwell College
Level 2 Certificate in Understanding Retail Operations	Walsall College
Level 2 NCFE Certificate in Travel & Tourism	Sandwell College
Level 3 Diploma & NCFE Extended Diploma in Travel & Tourism	Sandwell College
Pilot Supported Internship	Telford College
Travel & Tourism	Dudley College
Travel & Tourism	Dudley College
Travel & Tourism Level 2	HLNSC
Travel & Tourism Level 3	HLNSC
Travel and Tourism	NWSLC
Travel and Tourism VTQ pathway	Walsall College