IT user support technicians

IT user support technicians are responsible for providing technical support, advice and guidance for internal/external users of IT systems and applications, either directly or by telephone, e-mail or other network interaction.

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Yorkshire and the Humber salary

£31,370

Average annual salary

Employed in Yorkshire and the Humber

11,300

▼ 13.7% last 3 years

Courses in Yorkshire and the Humber

Course	College	Type
BTEC National Diploma in Creative Media Practice (Games Design & Development)	Rotherham College	BTEC
BTEC Level 2 Creative Media Skills (Game Design & Development)	Rotherham College	BTEC
UAL Level 3 Creative Practice - Art, Design & Communication (Digital Design & Web Development)	Heart of Yorkshire Education Group
Creative Media Production and Technology - UAL Level 3 Extended Diploma - 2 years (3 A Levels)	Longley Park Sixth Form Academy	BTEC
T Level Technical Qualification in Digital Support Services (Cyber Security)	Longley Park Sixth Form Academy	T Level
HNC - Digital Technologies (Cyber Security Technologist) HTQ	Rotherham College
T Level Technical Qualification in Digital Support and Security (Cyber Security)	Longley Park Sixth Form Academy	T Level
Computing and Digital Technology	Hull College
UAL Level 3 Extended Diploma in Digital Design - Game Art, Animation and Graphic Design	Longley Park Sixth Form Academy	A Level
BTEC Level 2 First Certificate in Information and Creative Technology	Longley Park Sixth Form Academy	BTEC
Digital Games Design Level 3	Notre Dame Catholic Sixth Form College	BTEC
Information and Creative Technology - BTEC Level 2 First Certificate - 1 year	Longley Park Sixth Form Academy	BTEC
Level 2 Information and Creative Technology	Longley Park Sixth Form Academy	BTEC
T Level Digital Support & Security - Cyber Security	Bradford College	T Level
Games Development	Bradford College	BTEC
Games Development (Extended Diploma)	Bradford College	BTEC
Pearson BTEC Level 4 HN Flex Unit 1: Personal and Professional Development through Reflective Practice	Rotherham College	BTEC
Pearson BTEC Level 4 HN Pearson BTEC Level 4 HN Flex Unit 4: Supporting and Promoting Children's Development (Infants and Toddlers)	Rotherham College	BTEC
HNC Digital Technologies Level 4	Kirklees College
Level 1 Computing & Digital Design	Heart of Yorkshire Education Group
Level 1 Computing & Digital Design	Heart of Yorkshire Education Group
Pre Technical - Digital & IT	Hull College
Pre Technical - Digital & IT	Hull College
BTEC Level 3 National Extended Certificate in Information Technology	Longley Park Sixth Form Academy	BTEC
BTEC Level 3 National Extended Diploma in Information Technology	Longley Park Sixth Form Academy	BTEC
BTEC Level 3 National Extended Diploma in Information Technology	Longley Park Sixth Form Academy	BTEC
Digital Support & Security T Level (Level 3)	York College	T Level
Esports - Business & Digital Innovation Diploma Level 2	York College
Esports - Business & Digital Innovation Extended Diploma Level 3	York College
FdA in Games Design	Rotherham College	Higher Education
Further Mathematics - A Level - 2 years (following completion of A Level Maths in year 1)	Longley Park Sixth Form Academy	A Level
Games Design	New College Bradford	BTEC
Games Design	New College Pontefract	BTEC
Games Design	New College Doncaster	BTEC
HNC Esports (Athlete Support and Development Pathway)	York College
HND Esports (Athlete Support and Development Pathway)	York College
Information Communications Technician Apprenticeship Level 3 (In-Year Start)	Kirklees College	Apprenticeship
Information Communications Technician Apprenticeship Level 3 (September 2026 Entry)	Kirklees College	Apprenticeship
Information Technology - BTEC Level 3 - Extended Certificate (1 A Level)	Longley Park Sixth Form Academy	BTEC
Information Technology - BTEC Level 3 - Extended Diploma - 2 years (3 A Levels)	Longley Park Sixth Form Academy	BTEC
Information Technology - BTEC Level 3 Extended Certificate	Longley Park Sixth Form Academy	BTEC
Information Technology - BTEC Level 3 Extended Certificate (1 A Level)	Longley Park Sixth Form Academy	BTEC
Information Technology - BTEC Level 3 Extended Diploma - 2 years	Longley Park Sixth Form Academy	BTEC
Information Technology - BTEC Level 3 Extended Diploma - 2 years (3 A Levels)	Longley Park Sixth Form Academy	BTEC
Level 3 Digital Support Technician Apprenticeship	Heart of Yorkshire Education Group	Apprenticeship
Level 3 Extended Diploma in Information Technology (3 A Levels)	Longley Park Sixth Form Academy	BTEC
Level 3 Information Technology (1 A Level Equivalent)	Longley Park Sixth Form Academy
T Level Digital Support and Security	Heart of Yorkshire Education Group	T Level
Certificate in Data protection and Data Security	Rotherham College
ICT Systems Support (Extended Diploma)	Bradford College	BTEC