IT user support technicians

IT user support technicians are responsible for providing technical support, advice and guidance for internal/external users of IT systems and applications, either directly or by telephone, e-mail or other network interaction.

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Northern Ireland salary

£34,080

Average annual salary

Employed in Northern Ireland

1,400

▼ 17.6% last 3 years

Courses in Northern Ireland

Course	College	Type
Pearson BTEC Level 3 National Extended Diploma in Creative Media Practice (Games Design)	South West College	BTEC
OCN NI Level 3 Award in Creative Arts and Digital Technologies (Dark Room Techniques or Creative Writing)	South West College
BTEC Level 3 National Extended Diploma in Information Technology (RQF) (Equivalent to 3 A-Levels)	South West College	A Level
Pearson BTEC Level 3 National Extended Diploma in Creative Media Practice	South West College	BTEC
Cisco Certified Support Technician (CCST) IT Support Certification	South West College
Ulster University Foundation Degree in Science in Computing	South West College	Higher Education
Ulster University Foundation Degree in Science in Computing (HLA)	South West College	Higher Education
Cisco Introduction to Cybersecurity	South West College
BSc (Hons) Computing Science (Top-Up) (Validated by The Open University)	South West College	Higher Education
BSc (Hons) Computing Science (Top-Up) (Validated by The Open University) (HLA)	South West College	Higher Education
Cisco Digital Safety and Security Awareness	South West College
Level 2 Award in Cyber Security	South West College
Ulster University BSc (Hons) in Business Studies (Including Link Year)	South West College	Higher Education
Ulster University BSc (Hons) in Business Studies HLA	South West College	Higher Education
Introduction to programmable Logic Controller PLC (Programming & Wiring) for electricians	South West College
Cisco Introduction to Modern AI	South West College
Introduction to PLC Programming	South West College
Traineeship in IT	South West College
ETCAL Level 2 Preparing and Using Industrial Robots	South West College