IT user support technicians

IT user support technicians are responsible for providing technical support, advice and guidance for internal/external users of IT systems and applications, either directly or by telephone, e-mail or other network interaction.

Clear filter

North East salary

£29,950

Average annual salary

Employed in North East

4,600

▼ 31.3% last 3 years

Courses in North East

Course	College	Type
Creative Media Production and Technology Level 2 (2026/27)	East Durham College	Vocational
Creative Media Production and Technology Level 3 (2026/27)	East Durham College	Vocational
Creative Media Production and Technology UAL Level 3 (Ext dip) (2026/27)	East Durham College	Vocational
T Level - Digital Support Services (Cyber Security) - Level 3	Middlesbrough College	T Level
T Level - Digital Support and Security (IT Tech Support and Cyber Security) - Level 3	Middlesbrough College	T Level
Creative Media Skills (Games pathway) - Level 2	Middlesbrough College	BTEC
Esports and Games Development - Level 2	Middlesbrough College	BTEC
Esports and Games Development - Level 3	Middlesbrough College	BTEC
Computer Application Development	Carmel College - Bishop Hogarth Catholic Education Trust
Games Development	Durham Sixth Form Centre	BTEC
Digital Technologies - Level 2	Middlesbrough College	BTEC
Digital Support and Security T Level (2026/28)	East Durham College	T Level
Information Communications Technician Apprenticeship - Level 3	Middlesbrough College	Apprenticeship
Information Technology	Durham Sixth Form Centre
Creative Digital Skills (Media) - Level 2	Middlesbrough College	BTEC
Access to Higher Education Diploma (Computer Science) - Level 3	Middlesbrough College	Access to HE
Access to Higher Education Diploma (Computer Science) - Level 3	Middlesbrough College	Access to HE
Artificial Intelligence (A.I) and Emerging Technologies	East Durham College
Computer Science	Durham Sixth Form Centre	A Level
Computer Science (A Level) - Level 3	Middlesbrough College	A Level
Computer Science (A Level) - Level 3	Middlesbrough College	A Level
Computer Science (A Level) - Level 3	Middlesbrough College	A Level
Computing & ICT	East Durham College
Cyber Security (Level 2 Certificate) - Flexible Learning (2026/27)	East Durham College
Cyber Security Level 1	East Durham College	Vocational
Cyber Security Level 2	East Durham College	Vocational
Further Maths	Carmel College - Bishop Hogarth Catholic Education Trust	A Level
Nail Technology Level 2 (Evening) (Sept 2026)	East Durham College	Vocational
Creative and Digital - Level 1	Middlesbrough College
Foundation Certificate in Digital Systems and Data - Level 2	Middlesbrough College
Further Mathematics	Durham Sixth Form Centre	A Level
Further Mathematics (A Level) - Level 3	Middlesbrough College	A Level
Further Mathematics (A Level) - Level 3	Middlesbrough College	A Level
Occupational Studies for the Workplace in Digital - Level 1	Middlesbrough College
BSc (Hons) Computing (Top-up) - Full Time - Level 6	Middlesbrough College	Higher Education
BSc (Hons) Computing (Top-up) - Part Time - Level 6	Middlesbrough College	Higher Education
Computing	Durham Sixth Form Centre
Fd Computing - Full Time - Level 5	Middlesbrough College	Higher Education
[Computer]	Carmel College - Bishop Hogarth Catholic Education Trust	A Level
Core Maths	Carmel College - Bishop Hogarth Catholic Education Trust	A Level
Functional Skills: Maths for Adults (2026/27)	East Durham College	Vocational
Physics	Durham Sixth Form Centre	A Level
Physics	Carmel College - Bishop Hogarth Catholic Education Trust	A Level
Physics (A Level) - Level 3	Middlesbrough College	A Level
Physics (A Level) - Level 3	Middlesbrough College	A Level
Creative Industries (Gateway Level 1)	East Durham College	Vocational
Mathematics	Durham Sixth Form Centre	A Level
Mathematics	Carmel College - Bishop Hogarth Catholic Education Trust	A Level
Mathematics (A Level) - Level 3	Middlesbrough College	A Level
Mathematics (A Level) - Level 3	Middlesbrough College	A Level