IT user support technicians

IT user support technicians are responsible for providing technical support, advice and guidance for internal/external users of IT systems and applications, either directly or by telephone, e-mail or other network interaction.


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West Midlands salary

£34,800

Average annual salary

Employed in West Midlands

14,200

▲ 144.8% last 3 years

Courses in West Midlands

Course College Type
Level 2 Certificate in the Principles of Cyber Security Sandwell College
Level 3 Certificate in Cyber Security Sandwell College
Level 3 Certificate in Cyber Security Practices Walsall College
NCFE Level 2 Certificate in the Principles of Cyber Security Warwickshire College Group
Computing/IT Pearson Level 2 Extended Certificate City of Wolverhampton College
Pathway to Progression Entry 3 Intro Vocational Pathway (E Computing) (16-18 & EHCP only) HG South and City College Vocational
Digital Art & Design Level 1 Warwickshire College Group
EDSQ - Essential Digital Skills Qualification (ICT) Walsall College
Further Mathematics Dudley College A Level
Further Mathematics King Edwards VI College Nuneaton A Level
Further Mathematics City of Stoke-on-Trent Sixth Form College A Level
Further Mathematics A Level HLNSC A Level
Further Mathematics A Level Cadbury College A Level
V Level Digital Systems & Data NSCG
V Level Digital Systems & Data NSCG
V' level in Digital Systems and Data Joseph Chamberlain College
Level 2 Award in Digital & IT Skills Sandwell College
Level 2 Award in Digital & IT Skills Sandwell College
Level 2 Award in Digital and IT Skills Sandwell College
Level 2 Digital and IT Skills Walsall College
Level 2 Diploma in Digital and IT skills Sandwell College
Level 2 GATEWAY Extended Certificate in Digital and IT Skills South and City College
Level 2 GATEWAY Extended Certificate in Digital and IT Skills South and City College
Level 2 GATEWAY Extended Certificate in Digital and IT Skills South and City College
Level 3 Vocational IT & Digital NSCG BTEC
Level 3 Vocational IT & Digital NSCG BTEC
Level Entry 2 Introduction to Pathway to Digital Industries (16-18 & EHCP Learners only) South and City College
Level Entry 2 Introduction to Pathway to Digital Industries (16-18 & EHCP Learners only) South and City College
BSc (Hons) Computing (1 year top up) Stoke on Trent and Stafford IOT Higher Education
Computer Basics HLNSC
Computing City of Wolverhampton College
Computing City of Wolverhampton College
Computing Chesterton Community Sports College
Computing Chesterton Community Sports College
Computing - A Level Telford College A Level
Computing - HNC Level 4 Telford College Higher Education
Computing - HND Level 5 Telford College Higher Education
Computing HNC Level 4 (HTQ) HLNSC Higher Education
Computing HNC Level 4 (HTQ) HLNSC Higher Education
Computing Level 2 HLNSC
Computing Level 3 HLNSC
Computing VTQ Pathway Walsall College
Developing Online Digital Skills Sandwell College
HNC Computing Stoke on Trent and Stafford IOT Higher Education
HNC/D Computing NSCG Higher Education
Level 2 Award in Computer Programming Gateway Qualifications Walsall College
A Level Maths NSCG A Level
A Level Maths NSCG A Level
A Level Physics NSCG A Level
A Level Physics NSCG A Level