IT user support technicians

IT user support technicians are responsible for providing technical support, advice and guidance for internal/external users of IT systems and applications, either directly or by telephone, e-mail or other network interaction.

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West Midlands salary

£34,800

Average annual salary

Employed in West Midlands

14,200

▲ 144.8% last 3 years

Courses in West Midlands

Course	College	Type
Level 3 Diploma in Technical Occupational in Digital Support	Sandwell College
Level 3 Technical Occupational in Digital Support	Sandwell College
T Level in Digital Support and Security	NSCG	T Level
T Level in Digital Support and Security	NSCG	T Level
T Level in Digital Support and Security	Stoke on Trent and Stafford IOT	T Level
Introduction to Cyber Security	Walsall College
Pearson BTEC Level 4 HNC Computing for England (HTQ)	Walsall College	BTEC
Pearson BTEC Level 5 HND Computing for England (2022) RQF (HTQ)	Walsall College	BTEC
BTEC Level 3 National Extended Diploma in Creative Media Practice	Joseph Chamberlain College	BTEC
Creative, Digital and High Tech	Stoke on Trent and Stafford IOT
Creative, Digital and High Tech	Stoke on Trent and Stafford IOT
Digital Support Services T Level	City of Wolverhampton College	T Level
Fundamentals of Artificial Intelligence and Intelligence Systems for Business Level 4	Dudley College
A Level Computer Science	NSCG	A Level
A Level Computer Science	Central St Michael's Sixth Form	A Level
A Level Computer Science	Central St Michael's Sixth Form	A Level
Access to HE Diploma (Computer Science)	Walsall College	Access to HE
Access to Higher Education Diploma (Computer Science)	South and City College	Access to HE
Computer Science	Dudley College	A Level
Computer Science	King Edwards VI College Nuneaton	A Level
Computer Science	Joseph Chamberlain College
Computer Science	City of Stoke-on-Trent Sixth Form College	A Level
Computer Science A Level	Cadbury College	A Level
Computing and Digital	NWSLC
Computing, Digital and Gaming	NWSLC
Level 3 Extended Diploma in IT, Programming & Creative Computing	Sandwell College
Level 6 BSc (Hons) Degree in Computer Science (TOP-UP)	Walsall College	Higher Education
Computing & IT	Dudley College
Computing & IT	Dudley College
Computing & IT	Dudley College
Computing & IT	Dudley College
A Level Further Maths	NSCG	A Level
Cyber Security	City of Stoke-on-Trent Sixth Form College	T Level
Cyber Security - Level 1 Award	Telford College
Cyber Security - Level 2 Award	Telford College
Cyber Security Adult 10 Week Course Level 4	Dudley College
Digital Safety and Security	Sandwell College
Digital Skills Development	Walsall College
Further Maths - A Level	Telford College	A Level
Games Art Foundation Degree (FdA)	Warwickshire College Group	Higher Education
Level 2 Award in Cyber Security Gateway Qualifications	Walsall College
Level 2 Certificate in the Principles of Cyber Security	Sandwell College
Level 2 Certificate in the Principles of Cyber Security	Sandwell College
Level 3 Certificate in Cyber Security	Sandwell College
Level 3 Certificate in Cyber Security Practices	Walsall College
Computing/IT Pearson Level 1 Diploma	City of Wolverhampton College
Computing/IT Pearson Level 2 Extended Certificate	City of Wolverhampton College
Pathway to Progression Entry 3 Intro Vocational Pathway (E Computing) (16-18 & EHCP only) HG	South and City College	Vocational
Digital Art & Design Level 1	Warwickshire College Group
EDSQ - Essential Digital Skills Qualification (ICT)	Walsall College