IT user support technicians

IT user support technicians are responsible for providing technical support, advice and guidance for internal/external users of IT systems and applications, either directly or by telephone, e-mail or other network interaction.


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West Midlands salary

£34,800

Average annual salary

Employed in West Midlands

14,200

▲ 144.8% last 3 years

Courses in West Midlands

Course College Type
Level 2 Certificate in Games Industry and Esports Management NSCG BTEC
Level 2 Certificate in Games Industry and Esports Management NSCG BTEC
Level 3 Diploma in Technical Occupational in Digital Support Sandwell College
Level 3 Extended Diploma in Games Industry and Esports Management NSCG BTEC
Level 3 Technical Occupational in Digital Support Sandwell College
T Level Digital-Cyber Security South and City College T Level
T Level in Digital Support and Security NSCG T Level
T Level in Digital Support and Security NSCG T Level
Introduction to Cyber Security Walsall College
Pearson BTEC Level 4 HNC Computing for England (HTQ) Walsall College BTEC
Pearson BTEC Level 5 HND Computing for England (2022) RQF (HTQ) Walsall College BTEC
Creative, Digital and High Tech Stoke on Trent and Stafford IOT
Digital Support Services T Level City of Wolverhampton College T Level
Digital Support Services T Level City of Wolverhampton College T Level
Fundamentals of Artificial Intelligence and Intelligence Systems for Business Level 4 Dudley College
WCG Grow (Creative Digital Design Pathway) Warwickshire College Group
A Level Computer Science NSCG A Level
A Level Computer Science Central St Michael's Sixth Form A Level
A Level Computer Science Central St Michael's Sixth Form A Level
Access to HE Diploma (Computer Science) Walsall College Access to HE
Access to Higher Education Diploma (Computer Science) South and City College Access to HE
Access to Higher Education Diploma (Computer Science) South and City College Access to HE
Computer Science Dudley College A Level
Computer Science King Edwards VI College Nuneaton A Level
Computer Science Joseph Chamberlain College
Computer Science City of Stoke-on-Trent Sixth Form College A Level
Computer Science A Level HLNSC A Level
Computer Science A Level HLNSC A Level
Computer Science A Level Cadbury College A Level
Computing and Digital NWSLC
Computing, Digital and Gaming NWSLC
Level 3 Extended Diploma in IT, Programming & Creative Computing Sandwell College
Level 6 BSc (Hons) Degree in Computer Science (TOP-UP) Walsall College Higher Education
Computing & IT Dudley College
Computing & IT Dudley College
Computing & IT Dudley College
Computing & IT Dudley College
Computing & IT Dudley College
A Level Further Maths NSCG A Level
Cyber Security City of Stoke-on-Trent Sixth Form College T Level
Cyber Security - Level 1 Award Telford College
Cyber Security - Level 2 Award Telford College
Cyber Security Adult 10 Week Course Level 4 Dudley College
Digital Safety and Security Sandwell College
Digital Skills Development Walsall College
Further Maths - A Level Telford College A Level
Games Art Foundation Degree (FdA) Warwickshire College Group Higher Education
Games Art Foundation Degree (FdA) Warwickshire College Group Higher Education
Level 2 Award in Cyber Security Gateway Qualifications Walsall College
Level 2 Certificate in the Principles of Cyber Security Sandwell College