IT user support technicians

IT user support technicians are responsible for providing technical support, advice and guidance for internal/external users of IT systems and applications, either directly or by telephone, e-mail or other network interaction.

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West Midlands salary

£34,800

Average annual salary

Employed in West Midlands

14,200

▲ 144.8% last 3 years

Courses in West Midlands

Course	College	Type
Level 3 Creative Digital Media (Digital Games Development)	Sandwell College	BTEC
Level 3 Creative Digital Media (Digital Games Development)	Sandwell College	BTEC
Level 3 Creative Digital Media (Digital Games Development)	Sandwell College	BTEC
Level 3 Creative Digital Media (Games Design)	Cadbury College	BTEC
Digital Games Design & Development (BTEC Extended Diploma)	City of Stoke-on-Trent Sixth Form College	BTEC
Digital Games Production (BTEC Extended Certificate)	City of Stoke-on-Trent Sixth Form College	BTEC
Level 2 IT Systems Support, Networking & Cyber Security	South and City College	Vocational
Level 2 IT Systems Support, Networking & Cyber Security	South and City College	Vocational
Level 2 Certificate in Information & Communication Technology (ICT)	NSCG	BTEC
Level 2 Certificate in Information & Communication Technology (ICT)	NSCG	BTEC
BTEC Extended Diploma in Computing with Web, App & Data Technology	South and City College	BTEC
Computer Networks and Cybersecurity BSc (Hons)	Warwickshire College Group	Higher Education
Computer Networks and Cybersecurity BSc (Hons)	Warwickshire College Group	Higher Education
Computer Networks and Cybersecurity BSc (Hons)	Warwickshire College Group	Higher Education
Computer Networks and Cybersecurity BSc (Hons) Level 6 (Top-Up)	Warwickshire College Group	Higher Education
Computer Networks and Cybersecurity BSc (Hons) Level 6 (Top-Up)	Warwickshire College Group	Higher Education
Computer Networks and Cybersecurity BSc (Hons) Level 6 (Top-Up)	Warwickshire College Group	Higher Education
Computer Networks and Cybersecurity Foundation Degree (FdSc)	Warwickshire College Group	Higher Education
Computer Networks and Cybersecurity Foundation Degree (FdSc)	Warwickshire College Group	Higher Education
Computer Networks and Cybersecurity with Integrated Foundation Year BSc (Hons)	Warwickshire College Group	Higher Education
Digital Technologies Pearson Level 4 BTEC Higher Technical Qualification (HNC) - Full Time	City of Wolverhampton College	BTEC
Digital Technologies Pearson Level 5 BTEC Higher Technical Qualification (HND) - Full Time	City of Wolverhampton College	BTEC
Creative Media Production	King Edwards VI College Nuneaton	Vocational
Digital Support and Security: Cyber Security T Level (Level 3)	Warwickshire College Group	T Level
T Level Digital Support: Cyber Security	Sandwell College	T Level
Level 1 Computing - Introduction to Digital and IT Skills	South and City College	Vocational
Level 1 Computing - Introduction to Digital and IT Skills	South and City College	Vocational
IT Information Communications Technician Apprenticeship - Level 3	Telford College	Apprenticeship
Computing (Infrastructure and Cyber Security) Level 3 T Level	HLNSC	T Level
HND Computing for England (Cyber Security)	South and City College	Higher Education
HND Computing for England (Cyber Security)	South and City College	Higher Education
Games Development HND Level 5	Dudley College	BTEC
OCR Level 3 AAQ Cambridge Advanced National in Computing: Application Development (Certificate/Extended Certificate)	Joseph Chamberlain College
Pearson BTEC Level 4 Diploma in Film and Television	Walsall College	BTEC
Pearson BTEC Level 5 HND Diploma in Film and Television	Walsall College	BTEC
Pearson BTEC Level 5 HND Diploma in Film and Television	Walsall College	BTEC
Computer Skills and Digital Tech (Absolute Beginners)	NSCG
Computer Skills and Digital Tech (Absolute Beginners)	NSCG
BTEC Level 2 First Extended Certificate in Information Technology	Joseph Chamberlain College	BTEC
BTEC Level 3 National Extended Diploma in Information Technology	Joseph Chamberlain College	BTEC
Digital Support Security - T-Level	Telford College	T Level
Esports (Production) - Higher National Certificate (Level 4)	King Edwards VI College Nuneaton
Extended Diploma in Games Art, Animation and Concept Art	NSCG	BTEC
Extended Diploma in Information Technology	NSCG	BTEC
Extended Diploma in Information Technology	NSCG	BTEC
Information Communication Technician Advanced Apprenticeship	NSCG	Apprenticeship
Information Communication Technician: Level 3 Apprenticeship	Warwickshire College Group	Apprenticeship
Information Communication Technician: Level 3 Apprenticeship	Warwickshire College Group	Apprenticeship
Information Technology	King Edwards VI College Nuneaton	Vocational
Level 1 Introductory Diploma in Information Technology	Sandwell College