IT user support technicians

IT user support technicians are responsible for providing technical support, advice and guidance for internal/external users of IT systems and applications, either directly or by telephone, e-mail or other network interaction.

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Wales salary

£32,650

Average annual salary

Employed in Wales

4,500

▼ 16.7% last 3 years

Courses in Wales

Course	College	Type
Digital Design Skills for Web, Games and Media - Level 1	Grŵp Llandrillo Menai
BTEC Information Technology and Cyber Security Level 2/3	Coleg Gwent	BTEC
BTEC Diploma in Creative Media Production Level 3	Coleg Gwent	BTEC
BTEC National Foundation Diploma in Computing (Digital Technologies) Level 3	Coleg Gwent	BTEC
Foundation Degree (FdSc) Computing (Software Development)	Grŵp Llandrillo Menai	Higher Education
BTEC First Diploma in Information and Creative Technology Level 2	Coleg Gwent	BTEC
City & Guilds Diploma in IT Users / ICT Systems Support Level 2	Coleg Gwent
BTEC Diploma in Vocational Studies - Art and Creative Media Level 1	Coleg Gwent	BTEC
BTEC Diploma in Vocational Studies - ICT and Business Level 1	Coleg Gwent	BTEC
BTEC Cyber College Computing Level 3	Coleg Gwent	BTEC
BTEC National Foundation Diploma in Information Technology Level 3	Coleg Gwent	BTEC
Foundation Degree Games Art and Design	Coleg Gwent	Higher Education
HND Cyber and Information Security	Coleg Gwent	Higher Education
Information Technology Level 3	Grŵp Llandrillo Menai
WJEC AS Level Digital Technology Level 3	Coleg Gwent	A Level
BTEC (RQF) Enhanced Aeronautical Engineering Level 3	Grŵp Llandrillo Menai	BTEC
BTEC Diploma in Creative Media Skills Level 2	Coleg Gwent	BTEC
AS/A Level Computer Science	Grŵp Llandrillo Menai	A Level
BTEC National Foundation Diploma in Computing Level 3	Coleg Gwent	BTEC
WJEC AS Level Computer Science Level 3	Coleg Gwent	A Level
Apprenticeship - Digital Skills for Business Level 2 & 3	Grŵp Llandrillo Menai	Apprenticeship
BSc (Hons) Applied Data Science - Degree Apprenticeship	Grŵp Llandrillo Menai	Apprenticeship
BTEC National Foundation Diploma in Esports Level 3	Coleg Gwent	BTEC
Certificate in ICT Systems and Principles	Grŵp Llandrillo Menai
CompTIA Cybersecurity Analyst (CySA+)	Coleg Gwent
WJEC AS Level Further Mathematics Level 3	Coleg Gwent	A Level
HND Computing	Coleg Gwent	Higher Education
AS/A Level Physics	Grŵp Llandrillo Menai	A Level
CompTIA Security+	Grŵp Llandrillo Menai
CompTIA Security+ (SY0-601)	Coleg Gwent
CompTIA SecurityX	Coleg Gwent
CompTIA SecurityX	Grŵp Llandrillo Menai
WJEC AS Level Physics Level 3	Coleg Gwent	A Level
AS/A Level Mathematics	Grŵp Llandrillo Menai	A Level
CompTIA Tech+	Coleg Gwent
Foundation Degree (FdA) Library and Information Management	Grŵp Llandrillo Menai	Higher Education
Microsoft Certified: Azure Data Fundamentals	Coleg Gwent
NILC Mircrosoft Certified: Azure AI Fundamentals	Coleg Gwent
WJEC AS Level Mathematics Level 3	Coleg Gwent	A Level
Introduction to CNC Programs	Grŵp Llandrillo Menai
Introduction to Industrial Robotics	Grŵp Llandrillo Menai
AWS Certified Data Engineer - Associate	Coleg Gwent
AWS Certified Machine Learning Engineer - Associate	Coleg Gwent
CompTIA Network+	Coleg Gwent
CompTIA Network+	Grŵp Llandrillo Menai
AWS Certified Cloud Practitioner - Foundational	Coleg Gwent
BCS Essentials Certificate in Artificial Intelligence	Coleg Gwent
BCS Foundation Certificate in Artificial Intelligence	Coleg Gwent
CIM Level 6 Specialist Award in AI Marketing	Grŵp Llandrillo Menai
Cisco CCNA	Grŵp Llandrillo Menai