Apprenticeship
Customer Service Practitioner Intermediate Apprenticeship Standard
Apprentices learn the skills needed to deliver excellent customer service, including communication, problem-solving and handling customer inquiries, preparing them for roles in customer-facing positions across various industries.
View on college websiteCareer areas this course can lead to
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1. Sales administrators Average salary: £28,750
UK employment: +31.1% last 3 years -
2. Telephone salespersons Average salary: £30,500
UK employment: -9.2% last 3 years -
3. Communication operators Average salary: £36,420
UK employment: -5.8% last 3 years -
4. Customer service occupations Average salary: £27,850
UK employment: -11.4% last 3 years -
5. Catering and bar managers Average salary: £29,790
UK employment: -0.1% last 3 years -
6. Sales supervisors - retail and wholesale Average salary: £29,170
UK employment: -14.8% last 3 years