Tram driver

As a tram driver, you'll:

• carry out safety checks on equipment controls at the start of a shift
• follow a timetable schedule along set routes
• pick up and drop off passengers at tram stops
• keep in radio contact with the control room for up-to-date route information
• make passenger announcements on the tram's public address system
• report incidents that happen during a shift, such as signal or equipment failure

• customer service skills
• the ability to operate and control equipment
• knowledge of public safety and security
• to be thorough and pay attention to detail
• the ability to work well with others
• observation and recording skills
• excellent verbal communication skills
• the ability to accept criticism and work well under pressure
• to be able to carry out basic tasks on a computer or hand-held device

You can get into this job through:

• a college course
• an apprenticeship
• working towards this role
• applying directly

With experience and further training, you could move into a supervisory role, like depot manager or route manager.

Other options include working in revenue protection or being a driving trainer, teaching new staff how to operate trams.

There may also be opportunities to get involved with heritage tram services during holiday periods.