Tourist information centre assistant
Tourist information centre assistants give visitors details about local attractions, events and activities.
Working Hours
10–30
hours per week
Day-to-day tasks
As a tourist information centre assistant, you would:
- answer customer queries in person, by phone and online
- research information like travel guides, maps and timetables
- give advice on things to see and do, travel tips and places to eat and stay
- book tickets for travel, entertainment, attractions and events
- set up displays, re-stock literature and sell gift items and souvenirs
- keep up to date with what's available for tourists who visit your region
Skills needed
- customer service skills
- to be thorough and pay attention to detail
- a desire to help people
- excellent verbal communication skills
- the ability to work well with others
- administration skills
- active listening skills
- sensitivity and understanding
- to be able to use a computer and the main software packages competently
How to get into this role
You can get into this job through:
- a college course
- volunteering
- applying directly
Career progression
With experience, you could become a tourist information centre supervisor or manager.
You could also move into related areas, like tour guiding, or work in museums, historical attractions or galleries.