Sales assistant
Sales assistants serve customers at checkouts, re-stock shelves and price products in stores.
Typical Salary
£19,000 – £27,000
per year
Working Hours
37–42
hours per week
Day-to-day tasks
As a sales assistant you would:
- answer customer questions about products
- serve customers at tills and handle returned good and refunds
- unpack deliveries, stock shelves and arrange displays
- price up and rotate stock
- take part in promotional events in store
- keep the store clean and tidy
Skills needed
- customer service skills
- the ability to work well with others
- excellent verbal communication skills
- to be thorough and pay attention to detail
- patience and the ability to remain calm in stressful situations
- the ability to sell products and services
- the ability to use your initiative
- maths knowledge
- to be able to carry out basic tasks on a computer or hand-held device
How to get into this role
You can get into this job through:
- a college course
- an apprenticeship
- working towards this role
- volunteering
- applying directly
Career progression
With experience and training you could:
- become a retail supervisor, departmental manager or store manager
- specialise in after-sales customer service, visual merchandising or retail buying
- start your own independent shop or stall