Stock control assistant

As a stock control assistant, you could:

• check stock levels and order new supplies
• update stock information on computer systems
• receive deliveries and check labelling and paperwork is correct
• move stock into storage with a powered pallet or forklift truck
• replace out of date items on shelves and racks
• make sure orders are sent out on time
• handle customer queries online, over the phone and in person
• carry out regular inventory checks and stock audits

• to be thorough and pay attention to detail
• customer service skills
• the ability to work well with others
• excellent verbal communication skills
• the ability to accept criticism and work well under pressure
• active listening skills
• concentration skills
• the ability to use your initiative
• to be able to use a computer and the main software packages competently

You can get into this job through:

• an apprenticeship
• working towards this role
• applying directly

You could become a stock supervisor or shift manager. In these jobs, you would lead a team, forecast stock levels and work closely with suppliers.

You could also work as a retail buyer, looking at consumer trends and selecting products for your company that you think will sell well.

With further training, you could move into supply chain management.