Retail manager
Retail managers look after stores, motivate staff to achieve sales targets, organise promotional events and monitor industry trends.
Typical Salary
£25,000 – £60,000
per year
Working Hours
40–42
hours per week
Day-to-day tasks
As a retail manager you'll:
- manage and motivate teams to increase sales
- oversee recruitment and training of staff
- keep track of stock and ordering
- organise sales promotions and in-store events
- deal with queries, complaints and feedback from customers
- analyse sales figures and forecast future sales
- control budgets and provide reports to senior company executives
- put security measures in place to protect against fraud and theft
Skills needed
- customer service skills
- the ability to work well with others
- leadership skills
- the ability to sell products and services
- business management skills
- patience and the ability to remain calm in stressful situations
- excellent verbal communication skills
- the ability to monitor your own performance and that of your colleagues
- to be able to use a computer and the main software packages competently
How to get into this role
You can get into this job through:
- a university course
- a college course
- an apprenticeship
- working towards this role
- a company training scheme
Career progression
With experience you could:
- progress into area or regional management
- move into more specialist areas, like customer service, training and operations management
- use your management skills to work in another industry