Neighbourhood warden

As a neighbourhood warden, you could:

• respond to anti-social behaviour incidents and report crimes
•  issue fixed penalty notices for littering, graffiti and dog fouling
•  support older and vulnerable people in the area
•  attend residents' meetings and take part in community activities
•  make sure empty properties are safe and secure, and report environmental problems
•  share information with agencies like the police, community groups, social landlords and tenants’ associations

• knowledge of public safety and security 
• patience and the ability to remain calm in stressful situations
• the ability to work well with others
• customer service skills
• active listening skills
• to be flexible and open to change
• physical fitness and endurance
• excellent verbal communication skills
• to be able to carry out basic tasks on a computer or hand-held device

You may need to be aged 21 or over and have a driving licence for some jobs. This is so that you can be insured to use a company vehicle.

You can get into this job through:

• an apprenticeship
• volunteering
• working towards this role
• applying directly

With experience and training, you could become a senior warden or warden co-ordinator.

You could also apply for positions, such as:

• housing officer
•  civil enforcement officer
•  accommodation warden
•  community development worker

You may be able to join the police service.