Civil enforcement officer

As a civil enforcement officer, you'll:

• patrol streets and car parks and check parking tickets
•  advise the public on local parking rules and facilities
•  take details and pictures of incorrectly parked vehicles and issue Penalty Charge Notices (PCNs)
•  report faults with parking meters and damage to road signs
•  attend court or a tribunal if a parking ticket is being disputed
•  work with police community support officers and the police to report crimes or anti-social behaviour

• to be thorough and pay attention to detail
• the ability to understand people’s reactions
• excellent verbal communication skills
• the ability to work on your own
• patience and the ability to remain calm in stressful situations
• knowledge of public safety and security 
• the ability to accept criticism and work well under pressure
• legal knowledge including court procedures and government regulations
• to be able to carry out basic tasks on a computer or hand-held device

You may need a driving licence for some jobs.

You can get into this job by applying directly.

With experience and further training you could become a:

• senior enforcement officer
•  team supervisor
•  parking manager