Residential support worker

Residential support workers look after the physical and mental wellbeing of children and vulnerable adults in care.


Typical Salary

£22,000 – £30,000

per year

Working Hours

37–43

hours per week

Career Area

Care workers and home carers

View related courses

Day-to-day tasks

As a residential support worker, you might:

  • help people to develop personal skills and grow in confidence
  •  respond to residents' needs
  •  provide one-to-one advice or group support sessions
  •  teach daily living skills like budgeting, shopping and claiming benefits
  •  provide physical care in some cases, such as bathing and dressing
  •  speak to residents' families and arrange family and home visits
  •  organise travel for work, health and education purposes
  •  keep care plans and records up to date
  •  work closely with professionals in the health and social care team

Skills needed

  • sensitivity and understanding
  • the ability to work well with others
  • a desire to help people
  • patience and the ability to remain calm in stressful situations
  • active listening skills
  • the ability to accept criticism and work well under pressure
  • to be thorough and pay attention to detail
  • excellent verbal communication skills
  • to be able to carry out basic tasks on a computer or hand-held device

Entry requirements

A driving licence may be required for some jobs.

How to get into this role

You can get into this job through:

  • a college course
  • an apprenticeship
  • working towards this role
  • applying directly

Career progression

With experience, you could take on more responsibility as a senior support worker or residential support manager.

You could also train to become a social worker or counsellor.