Ambulance care assistant

In this role you could:

• lift and help patients in and out of the ambulance
•  settle patients back at home after their appointments
•  use a radio to keep in touch with the ambulance control room
•  check and maintain the ambulance and its equipment
•  keep accurate records of journeys

• sensitivity and understanding
• patience and the ability to remain calm in stressful situations
• to be thorough and pay attention to detail
• customer service skills
• the ability to work well with others
• the ability to accept criticism and work well under pressure
• excellent verbal communication skills
• thinking and reasoning skills
• to be able to carry out basic tasks on a computer or hand-held device

You can get into this job through:

• a college course
• an apprenticeship
• applying directly

With experience, you could:

• become a team leader or supervisor
•  become an emergency care assistant or apply to be a student paramedic
•  move into personnel, training, health and safety or operations management