Advocacy worker
Advocacy workers support individuals in navigating complex systems, ensuring their rights and needs are met. They often work with vulnerable populations, providing guidance and representation in various settings.
Typical Salary
£20,000 – £35,000
per year
Working Hours
37–39
hours per week
Day-to-day tasks
As an advocacy worker you could:
- support clients of all ages to have a voice in decisions about their care
- help people explore their options and make informed choices
- work with family and other professionals involved in your client's care
- make sure correct legal processes are followed
- write up case notes and reports
Skills needed
- active listening skills
- the ability to understand people’s reactions
- a desire to help people
- the ability to work well with others
- to be thorough and pay attention to detail
- customer service skills
- patience and the ability to remain calm in stressful situations
- excellent verbal communication skills
- to be able to carry out basic tasks on a computer or hand-held device
Entry requirements
It may be useful to have a driving licence if the role involves visiting clients in different places.
How to get into this role
You can get into this job through:
- a college course
- an apprenticeship
- volunteering
- applying directly
- a course run by a private training provider
Career progression
With experience, you could move to a more senior job, like advocacy co-ordinator or a team manager.
You could work in a different type of advocacy role, such as children and young people or mental health capacity. Alternatively, you could choose to specialise in an area like independent health complaints.