Care home manager

As an adult care home manager you may:

• provide information, advice and support to residents, families and staff
• help residents access local services
• monitor business performance and quality of care
• agree contracts, budgeting and fundraising
• develop policies and keep private information confidential

As a children's home manager you may:

• look after the children in your care
• make sure that wellbeing standards are met
• help children access local education and health services
• take part in care planning, statutory case reviews and conferences
• respond to child protection concerns and complaints

• counselling skills including active listening and a non-judgemental approach
• customer service skills
• sensitivity and understanding
• the ability to work well with others
• the ability to understand people’s reactions
• to enjoy working with other people
• patience and the ability to remain calm in stressful situations
• knowledge of psychology
• to be able to use a computer and the main software packages competently

You can get into this job through:

• a university course
• an apprenticeship
• working towards this role

With experience, you could:

• manage several care homes for a large company or charity
• freelance as a consultant or a care home inspector
• teach in further education, such as a college