Motor vehicle parts person

As a motor vehicle parts person you'll:

• advise customers on which parts they might need for their vehicle
•  take orders in person, over the phone or by email
•  check stock availability
•  get parts from the storeroom or order them from suppliers
•  put together orders and send them by courier or deliver them yourself
•  deal with payments, raise invoices and issue receipts
•  maintain shop window and shelf displays
•  order supplies, put stock away and update records

• the ability to work well with others
• customer service skills
• the ability to sell products and services
• to be thorough and pay attention to detail
• the ability to use your initiative
• excellent verbal communication skills
• the ability to accept criticism and work well under pressure
• active listening skills
• to be able to use a computer and the main software packages competently

You'll need a full UK driving licence if you have to make deliveries to customers.

You can get into this job through:

• a college course
• an apprenticeship
• applying directly

With experience, you could progress to a supervisor or service adviser job, or move into service and repair.

You may be able to become self-employed and run your own business as a parts supplier.