Local government revenues officer
Revenues and benefits officers work for local councils and deal with housing benefits, rents, council tax and business rates.
Typical Salary
£17,500 – £37,000
per year
Working Hours
37–39
hours per week
Day-to-day tasks
In your day-to-day tasks you could:
- calculate rents, council tax and business rates
- send out bills and reminders
- collect and process payments
- recover rent and council tax arrears
- arrange legal action against debtors
- get money back from customers who have been overpaid
- attend court
Skills needed
- administration skills
- to be thorough and pay attention to detail
- the ability to work well with others
- the ability to work on your own
- business management skills
- to be flexible and open to change
- excellent verbal communication skills
- customer service skills
- to be able to use a computer and the main software packages confidently
How to get into this role
You can get into this job through:
- a university course
- a college course
- an apprenticeship
- working towards this role
- applying directly
Career progression
With experience and qualifications you could progress into senior roles, including fraud investigations, property valuation or management.