Credit controller
Credit controllers manage the money given to customers and recover debts owed by businesses and individuals.
Typical Salary
£21,000 – £32,000
per year
Working Hours
37–40
hours per week
Day-to-day tasks
As a credit controller, you could:
- check customer credit ratings and set up credit accounts
- speak with customers to organise repayments
- start legal proceedings if debts are not paid within an agreed time
- process payments and keep customer records up to date
- produce credit reports for management
Skills needed
- customer service skills
- to be thorough and pay attention to detail
- maths knowledge
- administration skills
- excellent verbal communication skills
- active listening skills
- persistence and determination
- patience and the ability to remain calm in stressful situations
- to be able to use a computer and the main software packages confidently
How to get into this role
You can get into this job through:
- a university course
- a college course
- an apprenticeship
- working towards this role
- applying directly
Career progression
With experience and professional qualifications, you could:
- become a credit manager
- work with an accountancy firm
- become a self-employed consultant
- advise businesses on credit systems