Insurance broker

Insurance brokers use their knowledge of the insurance market to help find the right cover, at the best price, for their customers.


Typical Salary

£20,000 – £65,000

per year

Working Hours

41–43

hours per week

Career Area

Brokers

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Day-to-day tasks

In your day-to-day duties you could:

  • gather information from clients to assess their insurance needs and risk
  •  research insurance policies
  •  arrange insurance cover for clients
  •  negotiate the best policy terms with insurers
  •  renew or change existing policies
  •  make sure all business and paperwork meets legal requirements
  •  advise customers who are making a claim
  •  use IT systems to keep records and prepare documents
  •  prepare case reports for insurance underwriters and surveyors

Skills needed

  • customer service skills
  • the ability to sell products and services
  • to be thorough and pay attention to detail
  • the ability to use your initiative
  • persistence and determination
  • patience and the ability to remain calm in stressful situations
  • excellent verbal communication skills
  • maths knowledge
  • to be able to use a computer and the main software packages confidently

How to get into this role

You can get into this job through:

  • a university course
  • an apprenticeship
  • working towards the role
  • a graduate training scheme

Career progression

With experience, you could move into account handling, claims broking or a business development role.

You could specialise in an area of insurance, progress into management, or move into other types of insurance work, like loss adjusting, underwriting or compliance.