Money advisers help people whose debts have become too large or difficult for them to handle.


Typical Salary

£20,000 – £28,000

per year

Working Hours

30–32

hours per week

Career Area

Finance and investment analysts and advisers

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Day-to-day tasks

As part of your day-to-day duties you may:

  • talk to clients about their money problems
  •  look at income and outgoings
  •  carry out a benefits check and support benefit claims
  •  work out a sensible budget
  •  help put debts in order of importance
  •  talk with creditors to sort out a practical repayment plan
  •  gain the client's agreement to any repayment plan
  •  talk about other options like bankruptcy and what happens in court
  •  take the place of clients in court when asked to do so

Skills needed

  • customer service skills
  • knowledge of economics and accounting
  • maths knowledge
  • to be thorough and pay attention to detail
  • sensitivity and understanding
  • persistence and determination
  • analytical thinking skills
  • excellent verbal communication skills
  • to be able to use a computer and the main software packages competently

How to get into this role

You can get into this job through:

  • an apprenticeship
  • volunteering
  • applying directly
  • specialist courses run by a professional body

Career progression

With experience you could become a specialist caseworker, or be promoted to a team leader or management post.

You could move into training other money advice workers.