IT service engineer

In this role you could:

• cost and install new IT systems to meet security regulations
•  upgrade existing hardware, software and networks
•  document systems so others can provide ongoing support
•  set up new PCs for people and train staff
•  carry out on-site maintenance to prevent future problems
•  log and prioritise faults and queries
•  fix faulty equipment and testing systems
•  put back-up systems in place

• the ability to repair machines or systems
• to be thorough and pay attention to detail
• analytical thinking skills
• excellent verbal communication skills
• the ability to use your initiative
• knowledge of computer operating systems, hardware and software
• problem-solving skills
• the ability to work well with your hands
• to have a thorough understanding of computer systems and applications

You could get into this job through:

• a college course
• an apprenticeship
• working towards this role

With experience, you could become a service supervisor.

With further training and qualifications, you could also move into network engineering, IT security, database administration, project management, training or technical sales.

Another option is to set up your own company, providing a service to local businesses and consumers.

You can keep up to date with industry developments through professional development training with organisations like The Chartered Institute for IT.