Systems analyst

In your day-to-day work, you may:

• define the business needs of your employer or client
• create plans to improve or replace an IT system
• work out the costs and time needed to make your plans work
• work with programmers and developers to build the systems
• test to find problems before the system goes live
• train staff and write instruction manuals for new or upgraded systems

• knowledge of computer operating systems, hardware and software
• analytical thinking skills
• to be thorough and pay attention to detail
• to be flexible and open to change
• the ability to work well with others
• the ability to accept criticism and work well under pressure
• excellent verbal communication skills
• business management skills
• to have a thorough understanding of computer systems and applications

You could get into this job through:

• a university course
• an apprenticeship
• working towards this role

With experience, you could:

• get promoted to senior analyst
• become a project manager
• specialise in a particular field, such as finance or retail
• set up your own business
• work as a contractor or consultant