Waiters serve food and drinks to customers in restaurants and cafes, take orders and handle payments.


Typical Salary

£19,000 – £24,000

per year

Working Hours

39–41

hours per week

Career Area

Waiters and waitresses

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Day-to-day tasks

As a waiter you could:

  • greet customers, give out menus and take food and drink orders
  • answer questions about the menu and give advice on ingredients
  • serve food and drinks, handle bill payments and clean tables
  • deal with any complaints and make sure customers are happy

Skills needed

  • customer service skills
  • the ability to work well with others
  • the ability to accept criticism and work well under pressure
  • to be thorough and pay attention to detail
  • excellent verbal communication skills
  • a desire to help people
  • active listening skills
  • a good memory
  • to be able to carry out basic tasks on a computer or hand-held device

How to get into this role

You can get into this job through:

  • a college course
  • an apprenticeship
  • volunteering
  • applying directly

Career progression

With experience you could:

  • specialise in fine dining at formal events like weddings and banquets
  • progress to head waiter, restaurant supervisor or restaurant manager
  • move into kitchen management or stock purchasing