Secretary

In your day-to-day tasks you could:

• be the first point of contact for visitors, phone calls and emails
•  arrange meetings and take minutes
•  manage an individual or team diary and make travel arrangements
•  produce letters, reports, spreadsheets and invoices
•  update records on IT systems
•  photocopy, print and file documents
•  handle confidential information

• administration skills
• to be thorough and pay attention to detail
• the ability to work well with others
• excellent written communication skills
• the ability to work on your own
• to be flexible and open to change
• excellent verbal communication skills
• the ability to organise your time and workload
• to be able to use a computer and the main software packages competently

You can get into this job through:

• a college course
• an apprenticeship
• working towards this role
• applying directly

With experience, you could become a personal assistant or supervise a team as an office manager.

With further qualifications you could move into specialist secretarial work like human resources, education, legal or medical secretarial work.