Sales administrator

As a sales administrator you could:

• answer customer enquiries over the phone, by email and face to face
•  take and process customer orders and payments
•  do credit checks, raise invoices and deal with paperwork
•  update customer records
•  check stock and re-order supplies
•  organise deliveries
•  provide after-sales support
•  type up documents like letters and reports

• customer service skills
• excellent verbal communication skills
• business management skills 
• the ability to use your initiative
• the ability to work well with others
• persuading and negotiating skills 
• persistence and determination
• maths knowledge
• to be able to use a computer and the main software packages confidently

You can get into this job through:

• a college course
• an apprenticeship
• working towards this role
• applying directly

With experience, you could become a sales admin team leader, personal assistant or office manager. You could also use your administration skills to move into related careers, such as payroll, human resources or customer service.